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Return Policy

BLAST ZONE ® RETURN POLICY


Blast Zone® is committed to ensuring customer satisfaction with its products.  Our product return policy is explained below:
 
New Products In Unopened Packaging: New, unused products or items with unopened packaging may be returned for a refund within 30 days of purchase.  Return requests must be initiated via the link below within that 30 day period.  Products must be returned to us unopened, at the buyer's shipping expense, and are subject to restocking fee of 15%.  To initiate are return, please call us, or email orders@blastzone.com.

Refunds will be processed and credited the day the refund is approved.
 

Used Products: Blast Zone® will provide replacements for any products with defects in materials and/or workmanship within the warranty period of 1 Year for Home-Use Products and 2 Years for Commercial-Grade Products.  In stock warranty replacements are shipped the day the exchange is approved, and shipped at our expense.  
 
Note: In some circumstances, if your Blast Zone Products was sold by a 3rd party retailer (not purchased on this site), that retailer's return policies may supersede Blast Zone's® Return Policy.  Under those circumstances, you may be required to contact your Blast Zone® retailer.



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