All Capacity info is listed under "Specifications" on the product Page.
Blast Zone Support
On this products description pg, it shows 3 pictures. One of the 3 pictures sho
Re: Play Palace. On this products description pg, it shows 3 pictures. One of the 3 pictures shows that it is NOT enclosed. The written Description says full netting enclosure. Why does the picture show an open arch entry? Other sites show this open entry too (Kohls, Amazon). Amazon and Kohls both height as 8.5 your site states height as 7 foot.
Asked by Lesley on 3/9/2014
Expert Answer on 3/12/2014
Images have been updated on our site to reflect the correct "closed" Style. Please note this is to meet new safety requirements, and the velcro used keeps the door only loosely closed, as the Safety Standard considers it an entrapment issue if the velcro is too strong.
The correct Height is 7' and can fluctuate by 1-2 inches due to the product bulging when inflated.
Blast Zone Support
What is the best way to clean the Play Palace?
hi we have the play palace bounce house. What is the best way to clean it out ?
Asked by edidie chang on 1/24/2014
Expert Answer on 1/24/2014
Hi, Dish soap and water is the best way to clean your inflatable. Please use gentle cleansers, and make sure it is fully dry before storing it, to avoid mildew, which can corrode the material.
What model play palace is this? Is the height truly 7 feet tall? I saw what appeared to be the same
What model play palace is this? Is the height truly 7 feet tall? I saw what appeared to be the same bouncer model INF-PLAYPALACE listed at 8.5 feet tall.
Asked by Jenny on 11/26/2013
Expert Answer on 11/26/2013
Hi, Please let us know where you saw that listing so we can have it fixed. Yes, this is Play Palace Bounce House approximately 7 feet tall.
how many days will it take to arrive when it's shipped? Do you have to put a base down or can you
how many days will it take to arrive when it's shipped? Do you have to put a base down or can you use it on tough grass/weeds. can an 11 year old girl use it. buying for my grandchildren.
Asked by annette on 7/23/2013
Expert Answer on 7/23/2013
Hi, No problem placing the Play Palace Bounce House directly on grass or dirt, but for indoor use, you will need the optional sand bag anchors. We ship the same business day from the west coast. Transit to the east coast is 5 business days, and the rest of the country is 5 or less. Please see the time-in-transit map here: http://blastzone.com/shop/pc/Shipping-Return-Policy-d5.htm