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Terms & Conditions

TERMS AND CONDITIONS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, do not use this site. 


WARRANTIES

BLAST ZONE ® ONE YEAR LIMITED WARRANTY (Residential Inflatables)

Blast Zone ® Residential Grade Inflatables are warranted to be free of defects in material and workmanship for ONE YEAR from date of purchase.  In order to establish eligibility, your original order number will be required.  In the rare case of defect, products covered by this Blast Zone ® Limited Warranty will be repaired or replaced at no cost to you.  Blast Zone will, at its election, replace or make appropriate adjustment or repair to the product where Blast Zone's ® inspection discloses any defects in material or workmanship occurring in normal usage within ONE YEAR after purchase. Please note that in order to expedite processing, in some circumstances it may be necessary for you to send photographs of the product for Blast Zone's ® evaluation, or to cut off and return your Product's blower tube to Blast Zone ®.  If return shipping of a product covered under this Limited Warranty is required, Blast Zone ® will pay the reasonable charges for such shipping at no cost to you.  Products requiring replacement will be replaced with the same product, or a similar product of equal or greater value.
 
What This Limited Warranty Does Not Cover:
While Blast Zone ® Residential Grade Inflatables are designed to withstand the tests of time under residential use conditions, they are not designed or sold for Commercial or Rental use, and all warranties are void under such circumstances.  If you are looking for a Commercial or Rental Grade Inflatable, please see our selection of Commercial or Rental Inflatables.
 
This Limited Warranty Shall Not Apply To Any Blast Zone ® Product:
    •    Subject to misuse, whether due to intentional acts, common negligence, or accident.
    •    That is not operated in accordance with the printed instructions that accompany the product.
    •    That has been operated beyond the rated capacity of the product or in extreme weather conditions.
    •    That has been repaired or altered by anyone other than Blast Zone ®.
    •    That develops mold or mildew because it was stored wet. (IMPORTANT: It is crucial that all products and items, especially water parks, be STORED DRY.  Mildew or mold may develop if stored wet and this Limited Warranty does not cover the presence of mild or mildew due to improper care or storage.)
 
How To Obtain Warranty Service:

DO NOT RETURN TO STORE.

To obtain warranty service, please contact Blast Zone ® by calling (877) 889-4685, emailing service@vortexco.com, or writing to: Blast Zone ® Limited Warranty, 9190 Double Diamond Parkway, Reno, NV 89521.  Replacements may take up to four (4) weeks for delivery.  Please be prepared to provide us with your original order number.  In some circumstances, the retailer's warranty may supersede Blast  Zone's ® Limited Warranty.  Under those circumstances, you may be required to contact your Blast Zone ® retailer.  If you have any questions, please contact us and we will instruct you on how to proceed.
 
Note: Blast Zone ® Inflatables are designed to release air pressure through the seams and material.  It is normal to feel or hear air escaping or see bubbles in water parks.  Pin holes are a normal part of the manufacturing process, and are not cause for concern.
 
The sole and exclusive remedy of buyer under this Limited Warranty is Blast Zone's ® obligation to repair or replace the product at no cost to the buyer for ONE YEAR from the purchase date. IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. BLAST ZONE ® EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BEYOND SHIPPING COSTS FOR COVERED PRODUCTS. 
 
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
 
This Is Blast Zone's ® Exclusive Residential Grade Inflatable Written Warranty
 
 
 
 
 
 
 
BLAST ZONE ® TWO (2) YEAR LIMITED WARRANTY (Commercial Inflatables)

Blast Zone ® Commercial/Rental Grade Inflatables are warranted to be free of defects in material and workmanship for Two (2) Years from date of purchase.  In order to establish eligibility, your original order number will be required.  In the rare case of defect, products covered by this Blast Zone ® Limited Warranty will be repaired or replaced at no cost to you.  Blast Zone ® will, at its election, replace or make appropriate adjustment or repair to the product where Blast Zone's ® inspection discloses any defects in material and workmanship occurring in normal usage within Two (2) Years after purchase. Please note that in order to expedite processing, in some circumstances it may be necessary for you to send photographs of the product for Blast Zone's ® evaluation, or to cut off and return your Product's blower tube to Blast Zone ®.  If return shipping of a product covered under this Limited Warranty is required, Blast Zone ® will pay the reasonable charges for such shipping at no cost to you.  Products requiring replacement will be replaced with the same product, or a similar product of equal or greater value.
 
This Limited Warranty Shall Not Apply To Any Blast Zone ® Product:
    •    Subject to misuse, whether due to intentional acts, common negligence, or accident.
    •    That is not operated in accordance with the printed instructions that accompany the product.
    •    That has been operated beyond the rated capacity of the product or in extreme weather conditions.
    •    That has been repaired or altered by anyone other than Blast Zone ®.
    •    Where timely written notice of defect has not been received by Blast Zone ®. (see below)
    •    That develops mold or mildew because it was stored wet. (IMPORTANT: It is crucial that all products and items, especially water parks, be STORED DRY.  Mildew or mold may develop if stored wet and this Limited Warranty does not cover the presence of mild or mildew due to improper care or storage.)
 
How To Obtain Warranty Service:

DO NOT RETURN TO STORE 

To obtain warranty service, please  send WRITTEN NOTIFICATION of defect WITHIN 30 DAYS OF DISCOVERY of such defect to: Blast Zone ® Limited Warranty, 9190 Double Diamond Parkway, Reno, NV 89521.  For any questions, please contact Blast Zone ® by calling (877) 889-4685, emailing service@vortexco.com, or writing to Blast Zone ® at the address above.  Replacements may take up to four (4) weeks for delivery.  Please be prepared to provide us with your original order number.  In some circumstances, the retailer's warranty may supersede Blast Zone's ® Limited Warranty.  Under those circumstances, you may be required to contact your Blast Zone ® retailer.  Please contact us and we will instruct you on how to proceed.
 
Note: Blast Zone ® Inflatables are designed to release air pressure through the seams and material.  It is normal to feel or hear air escaping or see bubbles in water parks.  Pin holes are a normal part of the manufacturing process, and are not cause for concern.
 
The sole and exclusive remedy of buyer under this Limited Warranty is Blast Zone's ® obligation to repair or replace the product at no cost to the buyer for Two (2) Years from the purchase date, provided that buyer shall notify Blast Zone ® in writing of such defect within Thirty (30) Days of the discovery of such defect.  Such writing shall describe nature of defect and include original order number to confirm eligibility.  In the absence of such timely notice, buyer shall be barred from this or other remedies.
 
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.  BLAST ZONE ® EXPRESSLY DISCLAIMS ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSES OF BUYER.  TO THE EXTENT THAT SOME STATES DO NOT PERMIT FOR THE DISCLAIMER OF IMPLIED WARRANTIES, ANY SUCH WARRANTIES THAT ARISE ARE EXPRESSLY LIMITED IN DURATION TO ONE (1) YEAR FROM THE DATE OF PURCHASE.   
 
BLAST ZONE ® EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, DOWNTIME, OR OTHER MONETARY LOSS) BEYOND SHIPPING COSTS FOR COVERED PRODUCTS.
 
Some states do not allow for the exclusion or limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
 
This Is Blast Zone's ® Exclusive Commercial/Rental Grade Inflatable Written Warranty



BLAST ZONE ® RETURN POLICY

Blast Zone ® is committed to ensuring customer satisfaction with its products, but please note that Blast Zone ® does not provide "Free Rentals' Our product return policy is explained below:
 
New Products In Unopened Packaging: New, unused products or items with unopened packaging may be returned for refund.  Returns of these products may be subject to a restocking fee equivalent to 20% of the purchase price.
 
New Products In Opened Packaging: New products or items that have been opened are eligible only for exchange.
 
Used Products: Blast Zone ® DOES NOT provide refunds for products or items that have been opened or used.
 
Note: In some circumstances, the retailer's return policy may supersede Blast Zone's ® Return Policy.  Under those circumstances, you may be required to contact your Blast Zone ® retailer.
 
 
 
ELECTRIC BLOWER WARRANTY
BLAST ZONE ® ONE (1) YEAR LIMITED WARRANTY

Blast Zone ® Electric Blowers are warranted to be free of defects in material and workmanship for One (1) Year from date of purchase.  In order to establish eligibility, your original order number will be required.  In the rare case of defect, Blowers covered by this Blast Zone ® Limited Warranty will be repaired or replaced at no cost to you.  Blast Zone ® will, at its election, replace or make appropriate adjustment or repair to the Blower where Blast Zone ® inspection discloses any defects in material or workmanship occurring in normal usage within One (1) Year after purchase. Please note that in some circumstances it may be necessary for you to return the Blower to Blast Zone ® for evaluation.  If return shipping of a Blower covered under this Limited Warranty is required, Blast Zone ® will pay the reasonable charges for such shipping at no cost to you.  Electric Blower Units requiring replacement will be replaced with the same unit or a unit of equal or greater value.
 
This Limited Warranty Shall Not Apply To Any Blast Zone ® Electric Blower:
Subject to misuse, whether due to intentional acts, common negligence, or accident.
That is not operated in accordance with the printed instructions that accompany the product.
That has been repaired or altered by anyone other than Blast Zone ®.
 
How To Obtain Warranty Service:
DO NOT RETURN TO STORE  
To obtain warranty service, please contact Blast Zone ® by: calling (877) 889-4685, emailing service@vortexco.com, or writing Blast Zone ® Limited Warranty, 9190 Double Diamond Parkway, Reno, NV 89521.  Replacements may take up to four (4) weeks for delivery.  Please be prepared to provide us with your original order number.  In some circumstances, the retailer's warranty may supersede Blast Zone's ® Limited Warranty.  Under those circumstances, you may be required to contact your Blast Zone ® retailer.  If you have any questions, please contact us and we will instruct you on how to proceed.
 
The sole and exclusive remedy of buyer under this Limited Warranty is Blast Zone's ® obligation to repair or replace the Electric Blower at no cost to the buyer for One (1) Year from the date of purchase. IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. BLAST ZONE ® EXPRESSLY DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BEYOND SHIPPING COSTS FOR COVERED PRODUCTS. 
 
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
 
This Is Blast Zone's ® Exclusive Electric Blower Written Warranty


Copyright 
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Vortex International Enterprises, It's affiliates, subsidiaries and Assigns. The collective work includes works that are licensed to Vortex International Enterprises, It's affiliates, subsidiaries and Assigns. Copyright  Vortex International Enterprises, It's affiliates, subsidiaries and Assigns ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Vortex International Enterprises, It's affiliates, subsidiaries and Assigns or purchasing Vortex International Enterprises, It's affiliates, subsidiaries and Assigns products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Vortex International Enterprises, It's affiliates, subsidiaries and Assigns or to purchase Vortex International Enterprises, It's affiliates, subsidiaries and Assigns products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Vortex International Enterprises, It's affiliates, subsidiaries and Assigns. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks 
All trademarks, service marks and trade names of Vortex International Enterprises, It's affiliates, subsidiaries and Assigns used in the site are trademarks or registered trademarks of Vortex International Enterprises, It's affiliates, subsidiaries and Assigns.

Warranty Disclaimer 
This site and the materials and products on this site are warranted against manufacturer defect. To the fullest extent permissible pursuant to applicable law, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Vortex International Enterprises, It's affiliates, subsidiaries and Assigns does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Vortex International Enterprises, It's affiliates, subsidiaries and Assigns does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.  Vortex International Enterprises, It's affiliates, subsidiaries and Assigns reserves the right to REPLACE ANY PRODUCTS WITHIN THE 30 DAY WARRANTY PERIOD WITH THE SAME PRODUCT, OR PRODUCT OF EQUAL OR GREATER VALUE.  Vortex International Enterprises, It's affiliates, subsidiaries and Assigns DOES NOT ACCEPT RETURNS FOR BUYERS REMORSE, AND WILL NOT PROVIDE REFUNDS.  


Limitation of Liability 
Vortex International Enterprises, It's affiliates, subsidiaries and Assigns shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Vortex International Enterprises, It's affiliates, subsidiaries and Assigns has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors 
In the event that a Vortex International Enterprises, It's affiliates, subsidiaries and Assigns product is mistakenly listed at an incorrect price, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Vortex International Enterprises, It's affiliates, subsidiaries and Assigns reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination 
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Vortex International Enterprises, It's affiliates, subsidiaries and Assigns, Vortex International Enterprises, Blast Zone, Pet Squeak or any other of it's affiliates, subsidiaries and assigns, without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice 
Vortex International Enterprises, It's affiliates, subsidiaries and Assigns may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Vortex International Enterprises, It's affiliates, subsidiaries and Assigns.


Miscellaneous 
Your use of this site shall be governed in all respects by the laws of the state of Nevada, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Vortex International Enterprises, It's affiliates, subsidiaries and Assigns products) shall be in the state or federal courts located in Washoe County, Nevada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Vortex International Enterprises, It's affiliates, subsidiaries and Assigns products) must be commenced within one (1) year after the claim or cause of action arises. Vortex International Enterprises, It's affiliates, subsidiaries and Assigns failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Vortex International Enterprises, It's affiliates, subsidiaries and Assigns may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site 
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Vortex International Enterprises, It's affiliates, subsidiaries and Assigns or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer 
Vortex International Enterprises, It's affiliates, subsidiaries and Assigns does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Vortex International Enterprises, It's affiliates, subsidiaries and Assigns in its sole discretion.


Indemnification 
You agree to indemnify, defend, and hold harmless Vortex International Enterprises, It's affiliates, subsidiaries and Assigns, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links 
In an attempt to provide increased value to our visitors, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns may link to sites operated by third parties. However, even if the third party is affiliated with Vortex International Enterprises, It's affiliates, subsidiaries and Assigns, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Vortex International Enterprises, It's affiliates, subsidiaries and Assigns. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Vortex International Enterprises, It's affiliates, subsidiaries and Assigns seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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