FAQ Topics

My Inflatable seems to be opening up, especially in the corners.

All Inflatables will open up slightly, especially in the corners, and this may be more common with commercial inflatables.  Due the to numerous parts that meet in that area, it is sometimes impossible to join all the components together in the very...

There are loose threads on my Inflatable

Never Fear, There are "Loose Threads" on all Blast Zone Inflatables. In certain areas, where the person assembling the product reaches the end of an assembly seam, they will "Back-Stitch." this means they back track over the stitches they just made...

Water is entering my Inflatable

Blast Zone inflatables take precautions in order to keep as much water out of the inflatable as possible.  However, due to the suction action created during use, some water may enter the inflatable.  This is more common with commercial...

Does the blower have to be on the whole time?

Yes. Our inflatables are "constant air," and the running blower provides the structural integrity and bounce. This category of products are not designed to be air tight, instead requiring air to escape to function properly.

What do I do if my bouncer stops working?

Please Contact us for a solution.

What do I do if my blower stops working?

Please Contact us for a solution. Your blower is fitted with a mechanism to prevent overheating, so in cases where the motor gets too hot, the blower will typically shut down for approximately 2 hours before restarting. Motors fitted with a gfci at...

Should the hook-and-loop enclosure on residential items close firmly?

The Hook-And-Loop fasteners on Blast Zone Residential items must have just enough tension to keep the opening generally closed, but be easy for children to open. ASTM Standard F963 requires the tension of the Hook-And-Loop enclosure to be below a certain...

How can I get rid of mildew?

The first step in dealing with Mildew is prevention.  Always store inflatables 100% dry.  Mildew corrodes the materials used in inflatables.  Unfortunately, so do most cleaners used to "remove" mildew.  If mildew does arise, completely...

Can you disconnect the water cannon/sprayers without turning off the sprayer to the slide?

Yes, you can definitely disable the cannon to save water. There are 3 way to easily disable it, choose any of which work for you. We’ll go in order of simplicity:  The easiest way is just to unscrew the attachment to the cannon, bend ...

Track Marks

Commercial inflatables are assembled by hand, and will always have the types of minor quirks that hand made products have. Often commercial inflatables require adjustment during testing. This may result in track marks in the vinyl where seams or components...

How do I repair my inflatable?

Repairing an inflatable depends on the nature of the problem. You can use the included patch kit to repair minor punctures, holes, or tears. In general, using stitching to repair a product is more durable than using an adhesive.   Punctures, holes...

How Do I remove Mildew?

The best way to deal with mildew is to prevent it from forming by storing inflatables dry. Over time, Mildew can become unsightly and even cause structural damage to the inflatable.   We recommend storing inflatables dry after each use, because...

Hissing/Whistling/Bubbles

Your Blast Zone Inflatable operates by pumping air constantly in, and through the inflatable. The air then escapes through the seams, or back out through the blower during jumping. It is perfectly normal to hear hissing, whistling, "air leaking," and...

Why Do My Dimensions Differ from Listed Dimensions?

While Blast Zone Inflatables are mass-produced, using identical patterns, the process of inflation causes expansion. Dimensions will vary based on pressure and users. Commercial inflatables will commonly expand beyond listed dimensions when inflated...

What Does "Outdoor Use" mean?

"Outdoor use," not to be confused with "outdoor Use ONLY," is a rating in product certification for products with cords that are rated for outdoor use and/or built-in GFCI. Outdoor cords have durable covers to protect from weather and damage. You can...

My inflatable is fading

All Inflatables will fade to some extent, due to UV exposure. Even if you notice UV bleaching, your inflatable is fine and will still function properly. However, as mentioned in the Care Guide, prolonged sun exposure from being left outside will fade...

Can I use an extension cord with my Blast Zone inflatable?

People do use extension cords, and there are appropriate contractor-grade extension cords for inflatables. However, our blowers are UL-Certified and specifically engineered for the inflatables they accompany. Therefore, we are technically unable to...