Dear Anonymous,

Unfortunately we do not have the exact amount of water that it would take to fill this pool; it does hold about 6 inches of water when you fill it up. We typically recommend turning on the slide sprayers and allowing the run-off water to collect naturally, creating a shallow splash area without using excessive amounts of water.

Sincerely,
Blast Zone Support

Hi Sarah,

We do ship to Hawaii, but a shipping charge will be reflected in the cart.

Sincerely,
Blast Zone Support

Hi Jim,

Replacement Sprayers are available here: http://www.blastzone.com/shop/pc/Home-Use-Inflatable-Sprayer-Hose-System-Kit-36p118.htm

Sincerely,
Blast Zone Support

Hi Kemp,

The Slide on the Pirate Bay is approximately 8' long.

Sincerely,
Blast Zone Support

Hi Damien,

The step is included in the overall width.

Sincerely,
Blast Zone Support

Hi Eileen,

The Pirates Bay may be used both wet and dry, but the slide functions much better wet.

Sincerely,
Blast Zone Support

Hi Julie,

Unofficially, the cannon sprayer can just not be hooked up, and could be pinched off and zip-tied. Officially, the product is not designed to toggle the cannons on and off.

Sincerely,
Blast Zone Support

Hi Rachel,

All Authorized retailers are backed by Blast Zone's 1-Year Warranty and 2-Year Promise. Additionally, all authorized retailers on the market are selling the newest version of this product at this time.

Sincerely,
Blast Zone Support.

Hi,

We'd be happy to send you a replacement. Please just give us a call to arrange.

Sincerely,
Blast Zone Support

Hi,

The Blast Zone Pirate Bay Inflatable Water Park's internal bounce floor area measures 76" W x 64" L.

Sincerely,
Blast Zone Support

Hi,

The slide is approximately 51" at the top of the platform.

Sincerely,
Blast Zone Support

Hi, We ship anywhere within the US, including any freight forwarder of your choosing. Unfortunately we cannot ship into Mexico at this time.

Hi Brittney! You can reach out to warranty or purchase replacements here: http://www.blastzone.com/shop/pc/Home-Use-Inflatable-Sprayer-Hose-System-Kit-16p118.htm

Hi, The climbing ramp for the Pirates Bay Inflatable is identical to the ramp on the Buccaneer. Please see the image gallery, here: http://blastzone.com/shop/pc/Buccaneer-Inflatable-Water-Park-3p24.htm#.Ue1SI1NjDrw

Hi, In order to comply with various safety regulations, all Blast Zone residential Inflatables have an outlet cutout that will keep water levels at a maximum of approximately 6" depth. However, due to varying changes in landscape/lawn elevation, water may pool up in low spots, and should be accounted for when setting up and monitoring use.

Hi, For a general set of Blast Zone instructions, please see the Left side navigation on BlastZone.com. For specific instructions, please contact customer support directly at 877-889-4685.

Hi, Typically residential inflatables are suitable for younger ages. The commonly listed range is 3-10. Blast Zone residential inflatables handle users up to 100 lbs each, so if the user is under 100 lbs, it is more an issue of whether the product appeals to that particular user.

Hi, New safety requirements require water to not fill the splash area past a certain height, or the product will be considered a "pool" and will not comply with regulatory bodies. The reason for the water outlet is to avoid drowning hazards. The lowered "outlet area" is part of Blast Zone's commitment to the safety of its users, and applies to all Blast Zone products manufactured in 2013.

Hi, The user guidelines for the Blast Zone Pirate's Bay are as follows: 100lbs/user max; 1 user on slide; 2 users in bouncer; 3 users in splash area; 1 user climbing ramp. Total weight on slide portion: 200 lbs, total weight in bouncer: 300 lbs.

Hi, The Blast Zone Pirate's Bay Inflatable play park internal bounce floor area measures 76" W x 64" L.

Dear Rachel,

While the overall inflated dimensions are measured in feet, the internal bounce dimensions, slide dimensions, and shipping dimensions are in inches.

We currently are only set up to sell our products within the US. At this time we are not expecting to expand within this year.

Sincerely,
Blast Zone Support

Hi Rachel,

The Pirate Bay may be used dry, but leans more toward the wet side, as the slides work far better wet, and some water in the base stabilizes the inflatable. Younger kids in the 3-6 range will still be happy with the bouncer, tunnel and a dry slide, but older kids tend to enjoy the water features more.

Hope This Helps,
Blast Zone Support

Hi Charlie,

Water parks may be cleaned with soap and water, or up to 10% bleach solution (only as needed) For further info, please see our care article here: http://www.blastzone.com/articles/Caring-for-Inflatable-Water-Parks/

Water parks are not meant to hold any substantial water, and do not retain water overnight. However, for further tips on saving water, please see the below article. The biggest tip is simply to turn the hose spigot down to use as little spray as absolutely necessary. The Pirate Bay has a substantial splash area, and it's great to hear your commitment to minimizing water use.

We don't recommend leaving inflatables outside for any prolonged period.

http://www.blastzone.com/articles/Minimize-Water/

Sincerely,
Blast Zone Support

Hi Ann,

Unfortunately you should never set up any inflatables on a hard surface. This will pose dangers to the kids and product alike.

Sincerely,
Blast Zone Support

Dear Zigg,

You do not need a hose at all times. If you're using this inflatable without water, you don't need a hose at all.

If you are using this inflatable with water, you will need to keep a hose attached and running the whole time for the sprayers to be actively spraying.

Sincerely,
Blast Zone Support

Dear Bruce,

To fit your inflatable back into the storage bag, first allow the inflatable to fully deflate. Next, fold the inflatable lengthwise into one long

Hi Jessica,

This inflatable is better when used with water, as the water element helps to lubricate the slide and the weight of the water in the splash area helps to anchor the inflatable.

As long as it is properly anchored, this inflatable can be used dry, but in general, it is more fun with water.

Sincerely,
Blast Zone Support

Hi Bridgett,

While you can always go for a tarp bigger than the inflatable itself, in order to cover the bottom surface of the inflatable you should look for a tarp that is at least 20 x 12 feet.

Sincerely,
Blast Zone Support

Hi Jay,

Please add approximately 6' to the width for the blower and inflation tube to be safe. The blower must run continuously for all inflatables.

Sincerely,
Blast Zone Support

Hi Jesse,

3 Users at up to 100 Lbs each. Kids tend to only use the bouncer dry, and tend more to crawl through when using wet.

Sincerely,
Blast Zone Support

Hi Rafil,

The Pirates Bay Play Park measures in at approximately 20' L x 12' W x 8' H when it is fully inflated.

The item ships in a box that measures at 17 x 17 x 35 inches, and it weighs 85 lbs including the blower.

I hope that helps!

Sincerely,
Blast Zone Support

Dear Gina,

The Pirates Bay has a weight limit for 100 lbs per each user, 500 total, and the slide capacity is one person sliding at a time.

Sincerely,
Blast Zone Support

Dear Natasha,

This is an item designed for home use, it is not suitable for any commercial application. It comes with a 1-year limited warranty which covers manufacturing defects.

You can read the full details of the warranty here: http://www.blastzone.com/warranty

Sincerely,
Blast Zone Support

Hola Jesica,

No podemos enviar un pedido a Argentina. Actualmente solo ofrecemos entregas a los EE. UU. Y Canad

Dear Samuel,

You'll need to dry this inflatable thoroughly and store it after each use. Leaving it out during the summer may seem easier, but leaving the inflatable exposed to the elements while it's not in use can destroy the inflatable.

Sincerely,
Blast Zone Support

Hi Annmarie,

If the hole is on the bounce surface, you'll want to patch it with vinyl, if its on a lighter-weight material section you'll need polyester-oxford cloth.

For patches and repair advice, send a photo to warranty@blastzone.com. They'd be happy to send a patch kit free of charge.

Sincerely,
Blast Zone Support

Hi Brad,

Yes, you can view the video online on our website, here: https://www.blastzone.com/safety-and-usage-video

Sincerely,
Blast Zone Support

Dear Jocilin,

The Pirates Bay Play Park comes with a 680 watt blower. You can view the current price and order it separately here: https://www.blastzone.com/680w-blower-for-residential-bounce-houses-up-to-12x12

Sincerely,
Blast Zone Support

Dear Deana,

The Pirates Bay can support children weighing up to about 100 lbs each, and can have 3 kids at a time bouncing, 3 at a time splashing in the splash zone, with 1 at a time sliding and 1 person at a time climbing up the slide.

I hope that helps!

Sincerely,
Blast Zone Support

Hi Claudette,

The Pirate's Bay is approximately 20' L x 12' W x 8' H when it is fully inflated.

Sincerely,
Blast Zone Support

Hi Nadya,

The slide height is approximately 51" at the top of the slide platform.

I hope that helps!

Sincerely,
Blast Zone Support

Hi Troy,

This product is approximately 8 feet tall at the highest point in the inflatable, which would be the top of the arch over the slide.

I hope that helps!

Sincerely,
Blast Zone Support

Hi David,

We don't have instruction manuals for sale, but you can view, download, and print one for free from our website.

You can find the instruction manual for residential inflatables here: https://www.blastzone.com/inflatable-instructions

Sincerely,
Blast Zone Support

Hi Emily,

The Sandbags are available fora weighted anchoring option. The anchoring stakes do come included with the inflatable, but if you are setting up indoors, or somewhere where the anchoring stakes wouldn't work, the sandbags are a great alternative.

I hope that helps!

Sincerely,
Blast Zone Support

Hi Alexis,

The Pirate's Bay is made for kids ages 3 and up, weighing up to 100 lbs max per user.

Sincerely,
Blast Zone Support

Hi Natalie,

Though a level surface would be ideal, we understand that this is not possible for everyone. If your slope is not too extreme, it should be fine. We do recommend setting the slide up so that the water does not pool up against the base of the slide. It is better to have the outer rim of the splash area to be downhill from the slide.

Please use common-sense safety practices at all times. If your location seems unsafe for any reason, do not set up your inflatable there.

Sincerely,
Blast Zone Support