BLAST ZONE ® RETURN POLICY

 
New Products In Unopened Packaging:

New, unused products in original unopened packaging may be returned for a refund within 30 days of purchase.  Products must be returned to us unopened, at the buyer's shipping expense, and are subject to restocking fee of 15%.  Refunds will be applied after inspection.


Used Products: 

Blast Zone® will provide replacements only for any products with defects in materials and/or workmanship within the warranty period of 1 Year for Home-Use Products and 2 Years for Commercial-Grade Products.  Products must be stored clean and dry after every use.  Exposure to elements due to failure to store products resulting in mildew, dry rot, UV bleaching, etc, voids all warranties.  Replacements will be sent on eligible products after return and inspection.

At Blast Zone's sole discretion, replacements may occasionally be offered at a discounted price, up to 50% off the current retail price at Blastzone.com for damage not due to materials and/or workmanship.  This may include, but not be limited to, Drag Holes, Mold/Mildew, Punctures, etc.

To initiate a return or warranty exchange, please email warranty@blastzone.com.

 

DUE TO THE RENTAL AND EVENT-ORIENTED NATURE OF THE CATEGORY,  BLAST ZONE DOES NOT ACCEPT RETURNS OR EXCHANGES ON ANY USED PRODUCTS.