Dear Kay, We don't accept returns once an item has been opened, but unopened and unused items may be returned for a refund within 30 days of purchase. Products must be returned to us unopened, at the buyer's shipping expense, and are subject to restocking fee of 15%. Please contact us to request a return authorization code. You can view our entire return policy here: http://www.blastzone.com/return-policy Sincerely, Blast Zone Support